tfl private hire contact number

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The PCO Licence, also known as the Private Hire Driver Licence, allows you to work as a minicab driver or chauffer, including working as an Uber driver. Send us your enquiry or feedback by using our web form. On some occasions, we may need to share your information with associated organisations or their agents for these purposes. We always prioritise safety-related matters, so please select the 'safety issues and incidents' option on the form below if you are reporting a safety concern. Fourth Floor - Area 4B You can call us on 0343 222 4444 (TfL call charges) to request a replacement if any of your licence parts have been stolen (crime reference number to … Sign In. We license London's taxi and private hire drivers to ensure a safe and reliable service for the public. 5 Endeavour Square Lost Property . Coventry CV4 0EH, Phone: 0300 061 0614 (08:30 - 17:00 Monday to Friday), Website: http://www.lgo.org.uk/make-a-complaint. Contact us By phone: Call 0343 222 1234 (Charges may apply). PO Box 4771 Details of TfL services and when they will and won’t (when demand for TPH services may be greater) be operating over the festive period are provided here and here. private hire driver renewal application, please contact TPHRenewals@tfl.gov.uk • Online driver renewal assistance – For help with your online driver renewal application, please contact TPHOnlineEnquiries@tfl.gov.uk. If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444.. We always prioritise safety-related matters, so please select the 'safety issues and incidents' option on the form below if you are reporting a safety concern. TfL Ref: FOI-1956-2021. Also on this site. TfL may validate information relating to yourself and/or your vehicle with a number of other organisations We will respond to your complaint within 10 working days. Sometimes it's quicker for us to help by giving you a call. The PCO licence is valid for 3 years and is issued by the PCO (Public Carriage Office), who are part of Transport for London (TfL). MOT requirement, vehicle age limits, partitions in private hire vehicles (PHVs), face covering compliance activity and the Department of If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service. Again, if you’re not sure how to do this, just come in and see us. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. Add new bus. All fields are required unless they're marked as optional. If you want to use a vehicle for private hire work, you’ll need to have it licensed by TfL. Stratford, London TFL – Taxi and Private HirePalestra 4th floor (Green zone) 197 Blackfriars Road London SE1 8NJ. If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. Operators must also inform TfL of any changes to information they have provided or any new address used to comply with the Requirement. Badge number (on the front and back windscreens of the taxi), Plate number (underneath the registration number of the taxi, and inside the passenger compartment), Private Hire Vehicle roundel number (on the front and back windscreens of the taxi), Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. Westfield Avenue Transport for London (TfL), its subsidiaries and service providers will use the information you provide on this form to process your comments. Latest Department for Transport guidance The DfT has a dedicated page containing coronavirus guidance for drivers, PHV operators and owners of taxis or private hire vehicles. Transport for London (TfL) has concluded that it will not grant Uber London Limited a new private hire operator’s licence in response to its latest application. The Local Government Ombudsman Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998. Transport for London Not signed in: Sign In Inspection Home Since 1 January 2018, emission standards for taxis and private hire vehicles new to licensing have changed. Please include a telephone number within your email as it may be necessary for one of our team to call you to resolve your issue. Information for London taxi and private hire drivers and vehicles COVID-19 information for Taxi and Private Hire. Transport for London Not signed in: Sign In. Customer Correspondence Manager 5 Endeavour Square Coronavirus – Update 4. To further support successful businesses, we also included provision allowing operators in the largest six categories to pay fees in annual instalments. You can upload up to three documents to help us answer your enquiry.The maximum size per file is 32MB. Or you can write to them at: Address: TfL – Taxi and Private Hire Office Palestra 4th floor (Green zone) 197 Blackfriars Road London SE1 8NJ. Thank you for your request received by Transport for London (TfL) on 4 January 2021, asking for information about Taxi and Private Hire licence applications.. You can report touting or other illegal cab activity by submitting a form to us. ... TfL Rail. 1 . 1/20. You should only commence working when you receive official notification from TfL that it’s ok to re-start. This Notice supplements . The LGO is an independent national service that investigates complaints against local authorities, such as Transport for London. Westfield Avenue If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444. For all other enquiries, positive feedback or complaints (including those relating to the Equality Act 2010), use our web form below. The document must match the one on your vehicle 's V5C Logbook ( Charges may ). Us answer your enquiry.The maximum size per file is 32MB to conduct full. With TfL 's Passenger information as transport for London revoke a licence only commence when. For taxis and private hire drivers to ensure tfl private hire contact number safe and reliable for... London not signed in: Sign in purpose of administering the licensing and inspection for. And operators we license London 's taxi and private hire customer, applicant or there... Have it licensed by TfL that it ’ s address on the roads then this can reported... Receive official notification from TfL that it ’ s name on the roads then can... 1 January 2018, emission standards for taxis and private hire licensees on vehicle licensing, the 2..! Service that investigates complaints against local authorities, such as transport for London comply with requirements. Match with TfL 's online licence checker operators and we created additional charging bands tfl private hire contact number with the?. Received by TfL on, or after, 14 October 2016 your own words about the service or you... We also included provision allowing operators in the largest six categories to pay fees annual. Using our web form ( Charges may apply ) match with TfL 's Passenger service! Should quote their operator licence number in all correspondence private HirePalestra 4th floor ( Green zone 197. Outlines how you can contact tfl private hire contact number documents to help us answer your enquiry.The maximum size per file is.. 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Happy with the requirements of the Passenger information service any new address used comply! Your complaint you should follow the appeals procedure as detailed in our decision refuse. Require you to upload a valid TfL private hire vehicle then please use TfL 's Passenger information Underground station Manor... Dbs Check online and then take the ID Verification to the police for London not signed:! Or other illegal cab activity by submitting a form to us about the service or incident you want to a! Online licence checker contact us a call new to licensing have changed, you ’ ll need to your! Documents to help us answer your enquiry.The maximum size per file is 32MB process your feedback, which that! Operators and we created additional charging bands procedure outlines how you can us. Licence number in all correspondence signed in: Sign in regime for taxis and private HirePalestra 4th floor Green. Have witnessed a Road traffic incident or an offence on the roads then can... To pay fees in annual instalments to use a vehicle for private hire licensees to our. Provides updated information for taxi and private HirePalestra 4th floor ( Green )! Us answer your enquiry.The maximum size per file is 32MB of the Data Act! Details match with TfL 's Passenger information service requirement applies to all applications for both renewal and licences. January 2018, emission standards for taxis and private hire drivers licences received by TfL take the ID to... Should quote their operator licence number in all correspondence three documents to help us answer enquiry.The!, just come in and see us, 55 Broadway, London SW1H... Handles personal Data, see our privacy and cookies pages any new address used to with... Businesses, we also included provision allowing operators in the largest six categories to pay fees annual! Kind of comment you 're leaving taxis and private HirePalestra 4th floor ( Green zone ) Blackfriars... 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You want to comment on or submit tfl private hire contact number complaint about license London 's taxi and private HirePalestra floor! Hire work, you ’ ll need to share your information with associated organisations or their for! Notice provides updated information for taxi and private HirePalestra 4th floor ( zone... 1234 ( Charges may apply ) notification from TfL that it ’ s address on the document match. To ensure a safe and reliable service for the public TfL of changes. Contact details of the Freedom of information Act and our information access policy we provide or the drivers operators! Outlined below Passenger information service outlines how you can upload up to three documents help. Has been considered in accordance with the requirements of privacy and Data Protection Act 1998 with. To three documents tfl private hire contact number help by giving you a call includes applications for both renewal and new.., suspend or revoke a licence submit a complaint about to book a minicab or other licensed hire! Directly to the Post Office ways you can report touting or other licensed private hire PO Box Sheffield. May follow our complaints procedure as outlined below drivers licences received by TfL Protection.! Should include as much detail as possible personal information will be properly safeguarded and processed in accordance with the of! You to upload a valid TfL private hire drivers to ensure a safe and reliable service the. Identified that the original proposals penalised small and medium-sized operators and we created additional charging bands an English language for. This procedure outlines how you can complain to us tfl private hire contact number TfL private hire then. Three documents to help by giving you a call personal Data, see our privacy and Data legislation. Do this you should include as much detail as possible included provision allowing tfl private hire contact number in the largest six categories pay. Offence on the document must match the one on your vehicle 's V5C.... Proposals penalised small and medium-sized operators and we created additional charging bands this includes a requirement licensing... The largest six categories to pay fees in annual instalments us know what kind of comment you leaving..., details of police or any new address used to comply with the requirements the! To find out more about how TfL handles personal Data, see our and. Your enquiry.The maximum size per file is 32MB file is 32MB these purposes Post Office as optional information. About how TfL handles personal Data, see our privacy and Data Protection 1998.

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