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Have you seen our frequently asked questions? This form is designed to capture your complaint as quickly and as easily as possible and will be passed directly to our complaints team to investigate your issue and try to put things right. If you don’t have a Premier Banking Manager: If you do have a Premier Banking Manager: To manage your account benefits, please visit our Membership Services website. Wherever you are in the world, emergency medical assistance is just a telephone call away... Telephone: 020 8763 3040  Corporate Head Office address. Calls charged at standard network rate. We're currently experiencing high call volumes, Report a lost or stolen card / cheque book. Southend-on-Sea. A contact number and email address; Why we need this. To track your rewards, please visit the MyRewards page. Calls charged at standard network rate. Have a Credit Card with us? You can complete our online complaint form and we will contact you by email, phone or post to resolve your complaint. NatWest has issued an urgent scam warning as criminals look to take advantage of the new lockdown and vaccination roll out. Check if the email is personalised, does it have information like your name, your postcode or part of your account number? Your feedback is important to us - we really appreciate you taking the time. Criminals often contact people out of the blue via phone, email or text, or even advertise online. NatWest International contact us. Available Mon - Fri 8am-8pm, Sat - Sun 9am - 4pm. Alternatively, supporting documentation can be … Contact NatWest Premier Banking when it suits you or get the help you need, when you need it, 24/7. It enables quick … Lines are open Monday to Friday 9am-5pm except bank holidays. Contact the NatWest Home Insurance team on: Lines are open Mon–Fri 8am-8pm, Sat 9am–5pm, bank holidays 9am-5pm (excluding Christmas Day, Boxing Day, New Year’s Day and Easter Sunday). Guernsey: 01481 703860  This information will help us understand what has gone wrong. From abroad: +44 1268 508 018. If you do not want us to contact you with relevant communications, you can opt out at any time by contacting us at 03457 888 444, Overseas Number +44 3457 888 444, Minicom Number 0800 404 6161 via Online banking, webchat or in branch. Visit today to find out more. Mortgages Gold travel insurance helpline johnd@natwest.com) being used 97.40% of the time. Lines are open Monday to Saturday 8am - 6pm. Where can I find my IBAN and BIC numbers? Call us on: 0345 7114477. If you’re in financial difficulty or need help with your finances please visit Struggling Financially. Use our online form to nominate the member of staff for a service award. Calls may be recorded. Ask a question. We have dedicated mortgage teams who can help answer your mortgage questions... Channel Islands, Isle of Man or Gibraltar properties, Jersey: 01534 282262  Please get in touch straight away if you’ve noticed any suspicious transactions on your account. See our call charge information page. Via LiveTALK. Telephone: 01534 637637 . If your card has been lost, damaged or stolen, please let us know as soon as you can. RBS Invoice Finance Birmingham 3rd Floor 2 St Phillips Place Birmingham B3 2RB These are the same details as you use to log in to Online Banking. If you don't get the best service, we always encourage you to tell us, so that we can put it right. Making it as easy as possible for you to get in touch with us. If you think someone may have access to your card PIN, please contact us so that we can cancel the card and issue you with a new PIN. New borrowers (Buy to Let only): +44 (0) 1624 632345, Solicitor Redemption request Fax line: 01624 637014, Lines are open Monday to Friday 9am-5pm except bank holidays. Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. From abroad: +44 1534 637637 Opening times may vary on bank holidays. If you need to make a complaint relating to a credit card you have with us, here’s how to contact us: Phone (24 hours) UK: 0370 333 9091. There are multiple methods to contact Natwest. If you receive a suspicious email you can report it to us by forwarding it to phishing@natwest.com. Find out how we help with employing staff, business planning and ways to borrow for business. Please visit our security centre to find out more about reporting fraud. Want to ask us a question about your loan or mortgage with us? From abroad: +44 1268 508 018, Telephone: 0370 333 1993  For all enquiries about ADR holder accounts and payment of dividends, please contact: BNY Mellon Depositary Receipts P.O. From abroad: +44 (0) 20 8763 3040. I am going abroad and don't want my card to be blocked, what should I do? You can find more information regarding your existing policy on our Manage your life insurance page. If you've lost your card or cheque book, or you've had it stolen, it's important to let us know as soon as you can... Lines are open Monday to Friday 9am - 5pm except public holidays. Tel: Toll free in USA 1-866-259-2287. International calls +1 201 680 6825. By giving us your mobile number, you'll be able to use our mobile banking app, set up text alerts and this also allows us to service & help protect your account. ... By email. Isle of Man: 01624 637190  NatWest Email Format NatWest uses 2 email formats, with (firstname) (l) (ex. Topics. Gold customers have access to a 24/7 concierge service... Gold customers have access to Ten, one of Europe's leading concierge services, helping them make the most of their valuable free time - from flight and holiday bookings to last minute gifts. Report a lost or stolen card / cheque book Need to contact us about your existing accounts? NatWest Bank has been the part of the Royal Bank of Scotland Group since 2000. Calls may be recorded. We're always looking for ways to improve. By fax. These are the same details you use to log in to online banking. Calls may be recorded. NatWest Markets Indices - Index administration: NWMIndexAdministrator@natwestmarkets.com: NatWest Markets Indices - Sales: NWMIndices@natwestmarkets.com: Ring-fencing Information: ringfencing@natwestmarkets.com Call us to report fraud, a lost or stolen card or to give us feedback. If you're unsure who this is, please contact your relationship team, and they'll point you in the right direction. It is the biggest bank in the United Kingdom. Please remember … We could help, We’re here to support you through all your life journeys. Read our stories to learn how we're building a more sustainable bank. NatWest Bank offers Services such as Personal Banking, Private Banking, Business Banking and Commercial Banking. UK: 0345 788 8444 (24 hours, 7 days a week), UK: 0345 711 4477 (24 hours, 7 days a week). Lines are open 24 hours a day, 7 days a week. PO Box 5427. 20 Corporation St, Blackpool FY1 1EJ, UK Also Read: … Need to make a complaint? From abroad: 00350 200 77737. Gibraltar: 200 77737 Please have your customer number and PIN ready when you call so we can deal with your call quickly. In these details, you will be able to find Natwest’s phone number, Natwest’s address, Natwest’s email as well as Facebook, Twitter and other social networks that Natwest may be subscribed to. This should be a personal email address, that's not shared with another party; you must be able to access this email to receive alerts. Calls may be recorded. Discover the successes and experiences of real-life customers. Firstly, Natwest has to include a set of contact details on its website and in the terms and conditions. Also, please note that calls may be recorded for training and monitoring purposes. Please remember that when you call, we’ll ask you some security questions to confirm your identity. For general enquiries about your personal banking, please call our team on 03457 888 444 (Overseas 0345 030 3605) (Minicom 0800 404 6161). Find all the information about NatWest Invest, Existing NatWest Invest customer? From abroad: +44 1534 282300. Telephone: 01534 282300  Never respond to any unsolicited emails and don’t click on any links or attachments within them. Calls may be recorded. Outside these hours please call 0370 600 0459 (+44 1268 500 813 from outside the UK). From abroad: +44 2392 676060. Email: internationalassistance@healix.com. Isle of Man: 01624 637676  That way, we can make sure we pass your complaint to the right person to fix the problem. If calling from outside the UK: +44 345 711 4477. NatWest Group customer contacts. If there is no personalisation at all treat it with suspicion. 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